Frequently asked questions

About Our Products
  • They retain the distinctive flavour of the original fruit but have a light, crispy texture instead of the softness of fresh fruit. Each fruit has its own unique taste and texture.
  • Freeze-dried snacks generally do not require refrigeration while unopened, provided they are stored according to the instructions on the pack. Keep them sealed in a cool, dry place and protect them from moisture.
  • Krunchify's freeze-dried fruit products are made from 100% fruit, with no added sugar or added preservatives. Please check the ingredient list on each pack for product-specific information.
  • Enjoy them straight from the pack, add them to yoghurt, cereal or oatmeal, blend them into smoothies, or use them as toppings for desserts and baked treats.
  • For many orders, yes — customize your assortment where the product or bundle allows it. See the product page for customization options.
  • Shelf life varies by product — check the product page or packaging for exact best-before dates and storage instructions.
Shipping / Delivery
  • Unfortunately, we are not yet shipping internationally.
  • Yes, we ship pan India.
  • Due to the perishable nature of our items, returns are handled on a case-by-case basis. Contact support with photos and your order details.
Online Ordering
  • Browse products, add to cart, and complete checkout. If you need help, contact our support team for step-by-step assistance.
  • Yes — you can include a personal message during checkout in the designated message field.
  • After shipping, you will receive a tracking number via email/SMS. Use that number on our courier partner’s site to track delivery.
  • Orders can be canceled within a short window before dispatch. Contact support immediately with your order number to request cancellation.