Introduction

This Privacy Policy describes how personal information is collected, used, and disclosed by Dark Delights LLP (“the Company”) (“we”, “us”, “our”), operating under the brand name Krunchify, when customers access the retail website for purchasing Krunchify food snack products.

Information

·                  Personal Information: Name, email address, phone number, shipping address, and payment details and transaction records are collected when placing an order or registering an account.

·                  Website Usage Data: Information such as IP address, browser type, pages viewed, and interaction data are collected for website analytics and security.

·                  Communication Data: Records of inquiries, reviews, and correspondence for customer service and problem resolution.

Usage

·                  To process orders and payments securely.

·                  To communicate regarding orders, deliveries, and promotions.

·                  To improve website functionality, product offerings, and customer experience through analytics.

·                  To comply with legal obligations under Indian law, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and rules thereunder.

 

Cookies and Tracking Technologies

·                  Cookies are used to enable website functionality, remember user preferences, and analyze usage patterns.

·                  Third-party tools may be used for analytics and advertising; users can manage cookie preferences on their browsers.

Disclosure of Information

·                  Personal data may be shared with trusted third-party service providers for delivery, payment processing, and technical support, all of whom adhere to confidentiality obligations.

·                  Information may be disclosed as required by law or to defend our rights/property.

Data Security

·                  Security measures are in place to protect data against unauthorized access and loss.

·                  Despite efforts, no security method is 100% foolproof; users are urged to safeguard their own credentials.

 

Children’s Privacy

The website does not knowingly collect personal information from children under 18 years of age.

Policy Updates

Any changes to this policy will be posted on the website; continued use of services indicates acceptance of those updates.

Contact Information

For more information about our privacy practices, questions, or to make a complaint, please contact us at:

Name: Dark Delights LLP – Krunchify

Email ID: support@krunchify.in,

Contact Number: 9594300976

Business Address: Shop No. 5, Ground Floor, Building No. 6, Navjeevan Society, Dr Dadasaheb Bhadkamkar Marg, Mumbai-400008